If you're suddenly having problems viewing your magazines in the T4B app on your Apple device, you may need to reactivate your device. This often happens after an app update, an iOS update or getting a new device. Simply tap Subscribe and then Restore Purchases. That...read more
Do you have push notifications for The 4 Blades Magazine App turned on? If not, you’ll need to do so in order to send through the details of your device to us. You can do this on your Apple device by following these steps: - Tap 'Settings' - Tap 'Notifications' - Tap...read more
To migrate your billing details from iTunes or Google Play directly to The 4 Blades, simply click here! Please note that once you do this, you must unsubscribe from iTunes / unsubscribe from Google Play to avoid being charged twice. We don’t have any access to your...read more
To view a history of your Apple purchases, follow the instructions in the link below. Take a screenshot of any relevant purchases of The 4 Blades Magazine for us to follow up on. If there are any dates that are not clear as to if purchases were made for The 4 Blades...read more
Not at all! It is your choice if you wish to use the mobile app, the website or a combination of both. The website has some new features to help you make the most of your magazine, but the mobile app is perfect for looking up recipes on the go. All of the content is...read more
I have previously purchased via The 4 Blades website but cannot access these purchases from within my mobile app.
We'll help you out! We want to make sure everyone has access to their magazines. Please contact us with your specific situation. One of our team members will personally assist you. See also: What happens when I purchase from mag.the4blades.com? Can I access The 4...read more
Firstly, thank you! That is music to our ears! Here is how to leave a review (easiest from your mobile device): Tap the App Store icon. Tap search. Search for The 4 Blades Magazine. Tap the text to go to the app store listing of the mag. Tap the text of the app name...read more
This tends to happen when there isn’t enough room on your device. Apple wants to make sure that your device continues to run, so if it is running out of space it will delete something that won’t disappear forever. A great example of this is magazine issues, as they...read more
Try this: Completely close The 4 Blades Magazine App. Tap Settings. Tap your Apple ID. Tap Sign Out. Sign back in again. Open The 4 Blades App. Tap Subscribe. Tap Restore Purchases. If this does not solve the problem, please wait for 24 hours and try again. It tends...read more
It is not an automatic process, but we can enable this manually for you. Please contact us from both devices that you wish to access The 4 Blades Magazine on by doing the following: Open the app Tap on the ‘settings’ cogwheel in the bottom right hand corner. Tap...read more
To request a refund from iTunes please follow the instructions here: https://support.apple.com/en-au/HT204084 You will need to say something along the lines of ‘I already have a subscription for The 4 Blades Magazine but I accidentally purchased an individual issue of...read more
This could be a great opportunity to resubscribe directly with The 4 Blades! You can do so by following the instructions here: http://lp.the4blades.com/current-subscribers/ If you would like to continue to be billed directly by Apple, you can follow the instructions...read more
You can follow the instructions here: https://support.apple.com/en-au/HT201266 You may also wish to migrate your account so that you are billed directly by The 4 Blades. See also: I have accidentally been unsubscribed due to a billing issue with Apple. What should I...read more
We strongly recommend running the most up to date version of The 4 Blades Magazine app to optimise your experience. To see if there is an updated version available, simply: Open the App Store app on your mobile device. In the bottom right corner, tap on ‘Updates’....read more
You can only unsubscribe via iTunes if you use your Apple account to pay for your subscription. If you purchased your subscription through the website (which you did if you got a free 30 day trial), you must unsubscribe via the website - even if you still use the app...read more
I have previously purchased issues of The 4 Blades Magazine from my Apple mobile device and now I can’t access them. How can I fix this?
This sometimes happens after updating your iOS or app version, and you simply need to reactivate your Apple device. First, make sure you are logged in with the same Apple ID that you used to make the original purchases. Second, tap Subscribe, then tap Restore All...read more
I have previously purchased issues of The 4 Blades Magazine from my Apple mobile device and now I have a new Apple mobile device. How can I get access on my new mobile device?
First, make sure you are logged in with the same Apple ID on both devices. Second, open the app on your new device. Tap Subscribe, then tap Restore All Purchases. You should now be able to access your purchases! Keep in mind that you will need to tap the covers of...read more
I have previously purchased issues of The 4 Blades Magazine from my Apple or Android mobile device. How can I access the recipes from these issues via the new website?
Firstly, please note that due to privacy restrictions we are unable to see your purchase history from iTunes or Google Play, even for purchases pertaining to The 4 Blades Magazine! To bring your purchases across, we need your help. Simply email us from within your app...read more
For The School Lunches Issue (February 2018) and earlier issues, there are links at the bottom of each recipe for printable versions. If you tap that link, a website will open and you can tap "Open in 'iBooks'" in the top right corner of the screen. From iBooks, you...read more
An Extraction Error is something that can occur due to a connection error between an Apple device and the Apple servers. Android devices may have something like this occurring when the magazine issue opens as a blank white screen, or images within the mag aren’t as...read more
Yes, absolutely! No matter how you purchase your subscription, you can access your magazines from any device with an internet connection. Please contact us from both devices that you wish to access The 4 Blades Magazine on by doing the following: Open the app Tap on...read more